HP Survey

Case ID *

Overall how would you rate your most Recent support experience with HP?

To what extent do you agree with the following statement.

Neptune made it easy for me to handle my issue.

-Select-Strongly AgreeAgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeDisagreeStrongly Disagree

Please rate your satisfaction with the following aspects of the service.

Professionalism

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Communication Skills

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Technical Knowledge

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Ability to identify issue

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Speed of resolution

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Effectiveness of resolution

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Being kept informed

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